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Dispatch |
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| The
Franklin County Sheriff's Office has three full time and three part
time dispatchers.
There is a complete dispatch console in our communications center.
The console is connected to VCIC (Vermont Crime Information Center),
NCIC
(National Crime Information Center) is a part of VLETS (Vermont Law
Enforcement Terminal System), NLETS (National Law Enforcement
Terminal System) and the VIBRS (Vermont Incident Based Reporting
System). These
systems are utilized to check vehicles, persons, articles and securities
for wanted or stolen status. The dispatchers are also able to communicate
directly with other agencies in the country through use of this system.
In 2007, we dispatched approximately 3,370 calls for service. While these are calls that require a deputy to respond, there are at least 2 additional calls that would qualify as "informational calls" such as calls for road conditions and other miscellaneous information. These calls for service incorporate the towns of: Fairfax, Georgia, Highgate, Enosburg Village & Enosburgh Town, Richford, St. Albans Town, Sheldon, Montgomery and Swanton Town.
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Tips for callersWhen you call for assistance, you should have available: Where: The location of the complaint. While you may be calling from a location separate from the complaint, please advise where the complaint is located. What: What is the complaint? What is the reason you need a deputy? Who: Who is causing the problem? Did you see them? What is their description? Weapons: Were there any weapons involved? What kind? Are the weapons still on scene? Direction of travel: If the person left the scene, which direction did they go? Did they leave in a vehicle or on foot? Did they leave by roadway or off into the woods? Most Importantly: Please try to stay calm. While the dispatcher realizes that this call may be the most serious of your life, yours may not be the most serious complaint that is coming in at the time. Be patient and help us help you. |
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| For more information, please email dispatch@franklincountysheriff.net |
Our
CAD (Computer Aided Dispatch) System is produced by Spillman Technologies.
The CAD system is a software program that assists dispatchers in the
tracking of calls, deputies and associated operations. The CAD System
also tracks tickets, arrests, and other violations and dangers associated
with offenders and addresses.
Our
day shift dispatcher, David Cooper, has been with the Sheriff's
Office in this position since 2004. David's responsibilities include:
receiving and dispatching calls for service and recording said calls. 
Our
night shift dispatcher, Kristen Frazier, is the dispatch supervisor.
She has been with the Sheriff’s Office since 2001. Kristen’s
responsibilities include receiving and dispatching calls for service
and recording said calls. Additionally, she is responsible for filing,
entering traffic tickets, maintaining NCIC Hot Files and Conditions
of Release, preparing court cases and overseeing the every day operations
of the dispatch center to include scheduling and registrations for
training of both full time and part time dispatchers. Her most important
duty: insuring the safety of the deputies.| Last Updated April 16, 2008 | site index | You are here: www.FranklinCountySheriff.net/about/dispatch.htm |